A crowded American Airlines flight was canceled.
A single agent was re-booking a long line of inconvenienced travelers.
Suddenly, an angry passenger pushed his way to the desk.
He slapped his ticket on the counter and said, โI have to be on this flight and it has to be first class.โ
The agent replied, โIโm sorry, sir.
Iโll be happy to try to help you, but Iโve got to help these folks first; and then Iโm sure weโll be able to work something out.โ
The passenger was unimpressed.
He asked loudly, so that the passengers behind him could hear, โDo you have any idea who I am?โ
Without hesitating, the agent smiled and grabbed her public address microphone.
โMay I have your attention, please?โ, she began, her voice heard clearly throughout the terminal.
โWe have a passenger here at Gate 14 who doesnโt know who he is.
If anyone can help him with his identity, please come to Gate 14โ.
With the folks behind him in line laughing hysterically, the man glared at the American Airlines agent, gritted his teeth, and said, โF*** You!
โ
Without flinching, she smiled and said, โIโm sorry sir, youโll have to get in line for that, too.โ
